The following conditions apply to accommodation bookings made by you through your usage of www.hollyhousehotel.co.uk. Holly House Hotel London may alter these conditions at any time.
Making a booking
It is your responsibility to review the booking details (including the total price and deposit payable) and submit accurate information when making a booking.
Please note that Holly House Hotel London reserves the right to pre-authorise the first night of your stay prior to your arrival.
Modifications must be made in advance of the notice period to avoid the accommodation provider's late cancellation fees.
Late notice period starts: 48 hours prior to 14:00 GMT on the arrival date.
Cancellations and Non-Arrivals
If you have booked the 'Free to Cancel' option then it is free to cancel before the accommodation's late cancellation period. This will result in a refund of your deposit payment (less any already issued cash-back). If you cancel within the late cancellation period (including bookings made within the cancellation period) or do not arrive, your deposit is forfeited and the accommodation may charge for the first night.
Late cancellation period starts: 48 hours prior to 14:00 GMT on the arrival date.
The terms and conditions of the accommodation provider will apply to you from check-in, or in the case of non-arrival.
Check in from: 14:00 GMT
Check out by: 10:00 GMT